WOMEN CLOTHING

Coimbatore

Last updated on Aug 25th 2025

This privacy policy sets out how Venba Fashion uses and protects any information that you give Venba Fashion when you visit their website and/or agree to purchase from them.

Venba Fashion is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Venba Fashion may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

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We may collect the following information:

Name

Contact information including email address

Demographic information such as postcode, preferences and interests, if required

Other information relevant to customer surveys and/or offers

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What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

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How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

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Returns must be made within 3 days of the date of your order's delivery.

For any returned items, the client will be responsible for covering the courier or shipping fees.

Items must be returned in their original packaging, complete with price tags.

Customer Can initiate a return request on the following circumstances: Item delivered is damage /defective (or) incorrect item delivered.

Continuous Parcel opening video is must for any return request.

Customer has to raise a return request in their dashboard & update the return reason. Incase of damaged / incorrect item a photograph of the product, the price tag & the packing cover which got delivered is mandatory.

Our support team will analyse the return request and approve the same.

Once a return is approved, the item has to be packed & shipped us.

You will be notified by email that your returned item has been received and is being processed after it has been received by our Return Desk.

Our quality assurance staff will inspect the returned item once it arrives. Returns will not be accepted for items that show evidence of wear or usage.

If the returned product passes our Quality Check, we will refund the amount you paid with in 7 working days for Indian Customers and 14 working days for overseas Customers.

NOTE : The products must be returned in it's original condition, unaltered and unused. The price tag has to be present. The product folding has to be intact.

Within India:

No cash on delivery Only online payment. Shipping is extra unless if mentioned as free shipping

Generally we will dispatch the Orders within 3 to 7 working days, Kindly wait for transit time.

If any delay in courier happens. Please give us sometime to solve the issue by raising complaint. Don't claim immediate refund.

Please note:

During festival seasons such as Diwali, Pongal, Ramzan, and Bakrid, manufacturing operations will be temporarily paused due to worker holidays.

We kindly request that you refrain from placing urgent or committed orders during this time.

Additionally, please expect a one-week delay in delivery for orders placed during the festival period.”

For Overseas Customer:

Please do whatsapp to +91 88704 83009 for shipping charge details

10 A.M to 8 P.M